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Broken down or been in an accident? Here is who to call, what to do, and how Camerons Volkswagen gets you and your car back on the road.
Every new Volkswagen and every Approved Used Volkswagen from Camerons comes with Volkswagen Roadside Assistance, provided with The AA. Dedicated Volkswagen Group technicians in specially equipped vehicles aim to fix your car at the roadside; if they cannot, you will be recovered to us.
If anyone is injured, call 999. Otherwise move to safety, switch on your hazards and exchange names, addresses, registrations and insurance details with the other driver – you are legally required to. Take photographs of the scene and damage, and note any witnesses. Then call us: we can arrange recovery, a courtesy car and a Volkswagen-approved repair.
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Volkswagen European Roadside Assistance is available on 00800 1330 3939 (or +33 4 72 17 12 58 if the freephone number does not connect from your network). Carry your V5C, insurance certificate, a high-vis vest, warning triangle and headlamp converters, and check the European motoring requirements before you go.
Yes. New Volkswagens include Volkswagen Roadside Assistance, and Approved Used cars from Camerons come with 12 months’ cover. It is provided with The AA using Volkswagen-trained technicians.
Call Volkswagen Roadside Assistance on 0330 100 3241, available 24 hours a day. Tell the operator you have Volkswagen Roadside Assistance and give your location and registration.
Give us a call on 01738 636036 and we will look to make arrangements with you. Alternatively, All-in includes 2 years’ Roadside Assistance with your services and MOTs.
Yes. You are entitled to choose the repairer. Ask your insurer for the Cameron Group Bodyshop in Perth, which repairs to Volkswagen standards with Genuine parts and paint.
Yes, subject to availability. We arrange it along with the recovery and liaise with your insurer.
A high-vis vest, warning triangle, torch, phone charger and, in winter, warm clothing and a blanket. For Europe add headlamp converters and check the local requirements.
Yes. ID. models have an SOS button and, with We Connect, you can request roadside assistance from the app.
Volkswagen Roadside Assistance is on 0330 100 3241. For repairs, recovery or a courtesy car, call Camerons Volkswagen on 01738 636036.
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Volkswagen Roadside Assistance is provided by Volkswagen UK with The AA; cover periods and terms depend on your vehicle and are set out in your Roadside Assistance handbook. Courtesy cars subject to availability. Prices include VAT and may change; please confirm your price when you book. Genuine Volkswagen parts fitted by Camerons Volkswagen carry a 2-year parts and labour warranty, excluding wear and tear items. Camerons Volkswagen, 166 Dunkeld Road, Perth PH1 5AS.
