Bodyshop Advisor – Maternity Cover
Cameron Family Motor Group currently has an opportunity for a Bodyshop Advisor to join our motivated team.
This will be a full-time role, on a temporary basis, initially for 6 months to cover Maternity Leave. Could extend to 1 year with scope for progression into the same or other department depending on success of candidate.
As a Bodyshop Advisor, you will be the first point of contact for all Bodyshop Customers, ensuring that we develop and maintain strong relationships. Ability to deliver excellent standards of Customer Care and Satisfaction is a must.
The Role will include; Sending estimates, book & schedule-in repair work and accurately invoice for work carried out. Keeping customers informed & up-to-date at every stage, advise of completion times, any delays and quickly respond to any questions or queries. Prioritise effectively to ensure that any Customer or Third Party whose vehicle may need extra work are contacted in a timely manner and advised on a recommended course of action.
You will be a team-player in a small hands on department, who is comfortable operating in a fast-paced environment where there are set processes & procedures to follow, paperwork to complete and targets to achieve.
Previous experience in a similar role is essential. This is a customer focused role that would suit a forward thinking, people orientated person with a polite and professional manner.
Starting from £22,000 per year plus bonus depending upon experience.
Gary Paterson – Aftersales Manager
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