01 · Before your estimate
Have your registration number ready and describe the areas affected. If you email photographs, include a wider view of the vehicle and clear close-ups of the damage. Photographs can help explain the problem, but an inspection may still be needed to assess the work.
02 · Agreeing the work
Ask which areas will be repaired, what the estimate covers and whether further assessment is required. If you are making an insurance claim, tell the team at the outset and check the authorisation arrangements with your insurer before work proceeds.
03 · Planning your visit
If you need a courtesy car, collection and delivery, or help travelling into Perth, ask the team before booking. Availability, eligibility, charges and any insurance requirements must be confirmed for your repair. Please do not assume a vehicle or transport has been reserved until agreed.
04 · While your vehicle is with us
Agree how you would like to be contacted and ask about the expected repair timescale. Parts supply and the extent of damage can affect timing. If further damage is identified during assessment or repair, ask how any changes to the scope and cost will be agreed.
05 · Collection and handover
Arrange collection with the team. At handover, ask about the work completed, any paintwork aftercare and the terms of any repair guarantee that applies to your job. Keep your repair paperwork with your vehicle records.
166 Dunkeld Road, Perth, PH1 5AS, Scotland
Contact the team before travelling to discuss your vehicle, estimate arrangements and current availability.
CAMERON MOTOR GROUP · PERTH
From the first estimate to collecting your vehicle, find out what to ask and how to prepare for bodywork repairs at Camerons in Perth.
Whether you need help with accident damage, a scratched panel or damaged alloy wheels, start by speaking to our bodyshop team. Tell us what has happened and we can advise on the next step for your vehicle.
