COVID 19 - How are we supporting you?



This Blog is here to assist you - our valued customers

See below for the latest news and FAQ's. However if you have a question please fill out this form and we will get back to you quickly.

There will be regular updates so check back if you are unsure of anything.

Thanks in advance for your understanding as we manage the current situation.




 This short video demonstrates the measures we've put in place to ensure both our customers and staff stay safe.

#staysafe


https://video.citnow.com/vt7RZbPhdpP

Our procedures to allow a contactless handover of a car for sales, servicing and repairs.

Update 22/12/2020

In line with the latest Scottish Government guidelines, we will be entering Level 4 restrictions on the 26th December - but what does that mean for you and our business?

  • Aftersales remain open as usual - we are deemed an essential service; the safe operation of your car is as important as ever during the winter
  • No change to opening hours (except festive holidays, closed 25th - 27th December and 1st - 3rd January)
  • Sales are digitally open; we aim to respond within one hour up until 9pm
  • In addition, our outside forecourt is open for you to browse and purchase for a click and collect purchase
  • New and approved purchases can be handed over from our car park via click and collect

As always, our Covid safety measures are in place to minimise the risk to you and our staff are fully trained to ensure we look after your car when it is in our care. The video above is a reminder of how we protect you during your visit.

As always, if you are unsure of anything give us a call on 01738 622156 and we will help the best we can.

Stay Safe.

Norman Leishman and all the Volvo team.

Update 02/05/2020

Our showroom is still closed - but we are digitally open click here for more details

We are preparing to re-open in a safe and controlled environment for you and our staff - if you have any suggestions contact us

Again as always - Stay Safe!


Update 30/03/2020

Our showroom is still closed for Sales, Service and Parts - but we can still be called

Stay safe.

update 25/03/2020

Our Showroom is currently closed for visits for Sales, Service and Parts

All calls to our business number are being answered remotely and actioned where possible - 01738 622156

If your MOT is due - dont worry, see this link for dispensation