Strathmore Volvo Reviews
We are proud of our award winning service, but don’t take our word for it!
The Strathmore Volvo team are trained to deliver not only a good experience but an exceptional one regardless of your needs within our centre.
Our customers are surveyed by Volvo UK, and social media allows people to express their own experiences.
Our current Facebook review score is 4.8/5, Click Here to see the most recent feedback.
We have also taken our most recent Volvo surveys for you to browse through below.
20th July 2018
John Aitken is a very thoughtful salesperson who went out of his way to explain all the car had to offer and the level of support I should expect to receive from Strathmore Motors. I was encouraged to take the car for test drives to see how it handled and to support my transition from a manual to an automatic car.
19th July 2018
One of the main reasons for moving to Strathmore Motors as a dealership was that I was looking for personal service where the staff in the garage acknowledged me personally as a customer and went out of their way to ensure my expectations were met at very stage of buying my new car. I was most certainly not disappointed. Then, over and above the personal service, I have taken ownership of a fantastic car which is so comfortable and an absolute joy to drive. Furthermore, the garage has offered full after sales service to help me gradually come to understand all the technology the car has to offer. What more could I ask?
5th June 208
I am fully enjoying the new vehicle. although I am enjoying the new vehicle, sometimes difficult to get to grips with the new technology. Not fully convinced I like the touch screen for searching for phone numbers - not something I do often . Disappointed that my vehicle did not come complete with Swedish Flag - although the Dealer is attempting to rectify. I have owned six Volvo vehicles - this has been my manufacturer of choice since 2005. Every vehicle I have purchased I have bought a waterproof boot liner to fully protect the cargo area - I have a dog - however somewhat disappointed that XC40 does not have such an item, particularly when branded as a utility vehicle. I also purchased waterproof/rubber interior mats, which still have not been delivered. I would have thought that everything would be available upon delivery. The vehicle itself and the buying experience was first class.
24th may 2018
I have bought a few new and second hand cars from dealerships over the last 30 years and I can honestly say that this is the best experience buying a car that I have had. From initial contact with Stephen Young to hand over of my new car, everything has been great. Stephen kept me informed along the way of every step and even provided me with a car for a few days when mine was delayed at port. Strathmore Volvo and Stephen Young are a credit to your brand.
12th may 2018
Stephen Young the sales executive who attended me answered all my queries with ease and explanations showing good knowledge of the XC60
6th may 2018
The Strathmore dealership was so efficient and the reception staff very professional . I was impressed with my whole experience of buying my Volvo.
5th may 2018
I bought two cars from the Cameron Group dealerships on the same date. A Volvo and a Audi A8. The refreshment facilities were far better at the Audi dealership
3rd may 2018
Friendly and efficient . Service everything went smoothly with no hassles. with a human touch
Dear Mr Leishman
I purchased a Volvo V40 on 30 September.I have since driven it to Northumberland for a short holiday.I am delighted with the way it performed and so I am very pleased with my acquisition.
I write now to let you know how well we were looked after by your the sales executive, Chaz Stephen.I thought he really did a very good job.
He understood our needs, provided us with the information we wanted, was helpful in explaining the finance and in showing us the car.He did not attempt a hard sell (which I would have resisted) but I felt was polite and correct throughout our conversations.
I was impressedand commend him to you.
Primarily it was the salesman, John Aitken. John was very pleasant, calm and helpful. He was never pushy. The process went along at a speed that I was happy with and I ended up with a car I am very happy with at a price I felt was good. John made the whole experience the best I have had when buying a car.
I had been to another Volvo dealership and was very disappointed (they have now been taken over) and when I then went to this dealership it was as if the first one was how not to handle clients and this one where we bought the car was how to arrange everything to make it so easy to buy a VOLVO. Brilliant and I have no hesitation in recommending them for new cars and any other matter including servicing and second hand cars as well.
They knew their cars inside out and answered all queries about the car exceptionally well. All persons involved in the introduction phase were all very well mannered to me and my wife and very helpful.
Despite being in temporary premises each meeting was conducted professionally and moves smoothly towards an agreed deal without stress . No high pressure to conclude a deal immediately, which would just have switched us off.
Everything about the dealership was excellent. We got everything we wanted at the price we wanted to pay.Salesman was easy to deal with
Excellent service from Chaz Stephen. Car purchased within one hour on first visit to dealership.
We can’t thank Andy enough he has restored our faith in car salesmen! Having had some less than satisfactory experiences with our dealership Andy was like a breath of fresh air!! He was very patient with our little boy and also with us when we took a while to decide. Andy was only too willing to help and answer our questions. He kept us updated on the progress of our order. When our other car is due for renewal we’ll definitely be back to Volvo.
Sales executive went above and beyond to provide an outstanding experience.
Sales person Lee took time to know what I Wanted and understood my requirements. He tailored everything to my personal circumstances
Second car purchased from same garage and sales person . Will definitely keep returning
I have been purchasing cars from this dealer since 2009 and will continue due to the excellent customer service my family and I receive.
Very professional service and the people I dealt with were extremely Knowledgable about the products and the car.